Please note that certain products are excluded from our limited return policy, extending beyond the statutory right of withdrawal. This exclusion applies to intimate items that are sealed for health or hygiene reasons, or those with special packaging and seals that have been broken.
Furthermore, we understand that issues may arise during shipping or due to product defects. In such cases, we offer a replacement or a new product. Documentation through pictures and videos sent via email is required for verification purposes.
Your satisfaction is our priority, and we strive to address any concerns promptly. Feel free to reach out to our customer support team with any questions or concerns
